Terms and Conditions

1. General Terms

Bdok com is an online betting and gaming platform offering a variety of betting and casino services for players in Bangladesh. By using our website or mobile application, you acknowledge that you have read, understood and fully accept these terms and conditions.

These terms constitute a legally binding agreement between you and bdok com. If you do not agree with any part of these terms, you must immediately stop using our services. bdok com reserves the right to change these terms at any time, and such changes will be effective upon publication on the site.

Our services are provided for entertainment purposes only. You acknowledge that betting and gaming involve risk and you may lose the money you bet. bdok com promotes responsible gaming and encourages you to play within your means.

Our Service Scope

Bdok com offers the following services: Sports Betting (cricket, football and other sports), Live Betting, online casino games (slots, table games, live dealer), virtual games, and lottery. Each service has its own rules and conditions that you must follow.

2. Account Registration and Use

To play on bdok com, you must create an account. During account registration, you must provide accurate, complete and up-to-date information. Providing false or incorrect information is a breach of these terms and may result in suspension or closure of your account.

Each person can create only one account. Creating multiple accounts is strictly prohibited. If we find that a person has multiple accounts, we may close all accounts and void all winnings. You may use your account only for yourself and may not allow anyone else to use it.

You are responsible for your account security. Keep your username and password confidential and do not share them with anyone. If you suspect any unauthorized use of your account or a security breach, contact our customer support immediately.

3. Age and Eligibility

To open an account and place bets on bdok com, you must be at least 18 years old. We strictly prohibit underage gaming and take all necessary steps to prevent children from accessing our platform. By registering, you confirm that you are legally an adult.

You must use our services from a country or jurisdiction where online gaming and betting are legally permitted. It is your responsibility to comply with the laws of your country. If online gaming is prohibited in your country, you may not use our services.

4. Betting Rules

All bets on bdok com are final and cannot be cancelled. Once a bet is placed, you cannot change or cancel it. Make sure you check all details before confirming your bet. Minimum and maximum betting limits may vary for each game and market.

We reserve the right to reject or limit any bet. If a bet is incorrectly accepted due to a technical error, wrong odds or other issue, we may cancel that bet and refund your stake. If an event is cancelled or postponed, all bets on that event are usually voided and stakes refunded.

Live Betting Rules

Odds in Live Betting can change rapidly. When you place a bet, the odds may change and your bet may be accepted at the revised odds. We are not responsible for live streaming delays or score update delays. All Live Betting results are settled based on official outcomes.

5. Payment and Withdrawal

Bdok com supports various payment methods including bKash, Nagad, Rocket, bank transfer, and cryptocurrency. All deposits are processed instantly and credited to your account. You must use only payment methods in your own name. Third-party payments are not accepted.

Withdrawal requests are usually processed within 24 hours. However, first-time withdrawals or large amounts may require additional verification, which can extend processing time. Your account must be fully verified to make a withdrawal.

Withdrawal Policy

• Minimum withdrawal amount is BDT 500
• Maximum daily withdrawal BDT 5 lakh
• Wagering requirements must be met before withdrawing bonus funds
• Withdrawals are generally processed using the same method as the deposit
• We reserve the right to investigate any suspicious withdrawals

We use the highest level of security and encryption for all transactions. Keeping your financial information secure is our priority.

6. Bonuses and Promotions

Bdok com offers various types of bonuses and promotions including welcome bonus, deposit bonus, cashback, and loyalty rewards. Each bonus has its own terms and conditions that you must meet. Make sure to read the terms and conditions before claiming a bonus.

All bonuses are subject to wagering requirements. This means you must bet the bonus amount a specified number of times before withdrawal. Wagering requirements vary for each bonus and are clearly stated in the bonus terms.

We reserve the right to modify, suspend, or cancel any bonus at any time. Bonuses are available only once per person, household, address, email, phone number, and payment method.

7. Prohibited Activities

While using bdok com, you must refrain from the following activities:

• Creating or using multiple accounts
• Using someone else's account or allowing someone else to use your account
• Providing false or incorrect information
• Engaging in money laundering or any other illegal activities
• Any form of fraud, collusion or cheating
• Using bots, scripts or automated systems
• Exploiting vulnerabilities or bugs on our site
• Misconduct, harassment or abusive behavior
• Inappropriate behavior towards other players or staff

If we suspect you are involved in any prohibited activities, we may suspend or close your account, cancel all bets, and forfeit all winnings. We also reserve the right to cooperate with law enforcement authorities when necessary.

8. Liability and Indemnification

Bdok com services are provided on an "as is" basis. We do not guarantee uninterrupted, secure or error-free service. We are not responsible for service disruptions due to any technical issues, server downtime or other reasons.

We will not be liable for any direct, indirect, incidental or consequential damages arising from the use or inability to use our services. This includes but is not limited to loss of profits, data loss or business damages.

You agree to indemnify and hold harmless bdok com, its employees and partners from any claims, damages or expenses arising from your breach of these terms or violation of third-party rights while using our services.

9. Account Suspension and Closure

We reserve the right to suspend or close your account at any time for any reason or no reason. If your account is closed, your remaining balance (excluding bonus funds) will be refunded, unless you have breached these terms.

You can close your account at any time by contacting our customer support. Before closing your account, make sure you have no pending bets and have withdrawn your balance. Once an account is closed, it cannot be reopened.

Self-Exclusion

If you feel you have a gaming problem, you can use the self-exclusion option. This will block your account for a specific period or permanently. We take responsible gaming seriously and are ready to help you.

10. Changes to Terms and Conditions

Bdok com reserves the right to change these terms and conditions at any time. Any changes will be published on our website and become effective from the date of publication. For significant changes, we will attempt to notify you via email.

Continuing to use our services after changes means you accept the revised terms and conditions. We encourage you to check this page regularly to stay informed about the latest terms and conditions.

If you have any questions or concerns about these terms, please contact our customer support team. We are always ready to help you.